While interacting with our products, you may be sending us information that can potentially identify you. Visiting our website, subscribing to our newsletter or playing our game are activities during which you are likely to be sending us some of this personal data.
Who is controlling your data?
The data controller in charge of the collect and processing of personal information that will be referenced throughout this document is the company WEWANTTOKNOW AS, Henrik Ibsens gate 90, 0255 OSLO, Norway.
You can contact our Data Protection Officer at email@example.com
What type of data do we collect and how do we collect it?
We collect two different type of information: personal information that can directly identify you as an individual, and anonymous information that cannot be reasonably used to do so. Note that we use as few personal information as possible and try to focus on anonymous information so that we don't interfere with your privacy.
Data you send us directly
When you register on our services, or when you carry out transactions with us (mail exchange, information request, diploma service), you send us data. This data includes your email address and your name/the name of your kids.
Technical data that we gather automatically
Several of our systems collect technical data about the way you use our services to ensure that they work as intended. For example when you play Magnus' Kingdom of Chess, we collect the device model and the operating system of your device in order to give us the ability to fix potential issues in the shortest amount of time.
We also collect some of your settings (the locale that you use inside the game) to offer you an experience tailored to your needs.
The data that we collect also includes your IP address and MAC address.
We collect information about your activity on our produces so that we can understand the behaviour of users and offer a fitting experience. Note that this collect is done anonymously and no information we collect about your activity can be used to identify you.
This collect is done through both our own services and third party analytics services such as Google and Facebook Analytics.
Why do we collect your data?
To ensure our services run optimally
In order to ensure that we can carry out our services as expected, we need to have some information about you. This covers communicating with you about your account or any information that you could need, making sure that we can provide a customer service or fulfill transactions offered as part of our services. This also enables us to let you know when there are important changes on our site or in our policies.
While we use use your data to provide you the services as expected, some of the data we collect is used to improve your experience on our services and tailor it for you.
On the other hand, we collect information so that we can monitor, detect and prevent user activities that would deteriorate the quality of our services, violate our policies or be illegal.
To carry out commercial prospecting relating to our products
Some of the data we collect will be used to send you information, offers or promotions regarding our products. We also use your data to deliver relevant content and advertising based on your preferences, usage patterns and, if applicable, on your location on our services and on third-party services.
To understand and improve our products
An important role of the data we collect is to help us understand and provide us tools to analyze the behaviour of the people using our services. Understanding the use and frequentation of our services enables us to improve our products accordingly, whether it be at a marketing level to analyze the impact of promotional campaigns, or at a production level to keep the design of or games rich and interesting.
Because our products are aimed at children, and because we recognize the need to protect them further, we have additional privacy steps related to children. First of all, we do not knowingly collect, use or share personal information from children under the age of 13 without the explicit consent of their parent. This is achieved by age-gating any part of our services that would lead to the collect of personal information. Furthermore, we limit personal information collection from children to no more than is reasonably necessary to ensure sure the correct behaviour of our services. Finally, we make sure that the parents have the ability to request access to the personal information we collected from their children, and can request the modification or the deletion of this data.
Data security and retention
The security, confidentiality and integrity of your information is an important concern to us. We have implemented technical and administrative security measures to ensure that your data cannot be used, accessed, modified or disclosed without appropriate authorization.
Your rights and controls
Under the GDPR, the European data protection law, you have the following rights without limitation:
- You have the right to obtain confirmation from our data controller whether or not we hold and process personal information from you. Furthermore, you have the right to request access to this data, and that we amend or delete it.
- You have the right to chose or modify your choices for subscriptions and newsletters.
- You have the right to request that all personal data that concerns you and which you have provided our data controller be transmitted to you or another controller in an machine-readable format.
- You have the right to request the deletion or the modification of any data we hold about you.